Contact us

Feel free to contact us at any time.


our address

100 Margaret St, East Toowoomba QLD 4350
PO Box 1898, Toowoomba QLD 4350

NB: Parking is available at the rear of the building, which can be accessed from Austral Lane.

Contact us

Feel free to contact us at any time.

Grace Kennedy

Grace joined the team as a broker support officer in 2024. After many years as a financial adviser’s assistant, working mainly in retirement planning, Grace is passionate about supporting clients in looking after their most important financial assets and realising their goals. Keen to expand on her experience in financial services, Grace is motivated by achieving the best outcome for clients.

Outside of work, Grace is kept busy by her 3 sporty kids and border collie. The family enjoys spending as much time as possible in the outdoors so you’ll find them on soccer pitches and carnivals across the south east or enjoying bushwalks and camping in our beautiful region.

Kodi Koina

Business Support Officer

Kodi joined Searle Financial as Bec’s assistant in August 2021, after completing her Bachelor of Business and Commerce through the University of Southern Queensland. 

You will find her working behind the scenes gathering information and managing Bec’s client applications all the way from submission to settlement, as well as completing reviews for existing clients to ensure they are on the most competitive rate possible. She enjoys liaising with clients and keeping them up to date throughout the entire application process.

You will often find Kodi catching up with friends and family in her spare time.

Michael Todd

Mortgage Advisor

Michael joined Searle Financial in 2022. He holds a Bachelor of Commerce majoring in Finance (with distinction) from the University of Southern Queensland and a Certificate IV in Finance and Mortgage Broking.
Michael’s combination of industry experience and tertiary studies in finance allow him to strategically assist a variety of clients from first home buyers through to complex self-employed business owners.

Michael has a client focused approach to his work and is continuously refining his process to ensure clients’ requirements & objectives are met and industry changes are incorporated. During the client journey Michael looks to communicate clearly with all stakeholders, allowing for settlements to occur smoothly.

In his spare time Michael enjoys all things outdoors with friends and family. He also has a genuine interest in the economic events of the world.

Melissa Hitchen

Business Support Officer

Melissa joined the Searle Financial Services team in July 2017, bringing with her several years of experience in a broker support role. Having completed both her Diploma and Certificate IV in finance and mortgage broking management, you’ll often find Melissa quietly working away in the background. Her role involves managing Andrew’s client applications, and ensuring the process is smooth and effortless. 

Whether the purchase of their first home, adding to an investment portfolio, or obtaining a more competitive rate on their mortgage, Melissa’s goal is always the same – to assist our clients to achieve their financial goals. 

Melissa is a mother to two gorgeous – and active – girls, so you’ll often find the family out and about looking for new adventures!

Michael Todd

Mortgage Advisor
0400 595 555

THIS BLURB NEEDS TO FEATURE MICHAEL! With a background in Financial Planning, Charmaine has now come full circle, rejoining our Mortgage team to ensure clients continue to enjoy competitive rates and service for the life of their loan. Charmaine enjoys the role of office manager, supporting the brokers and administration support staff in their varied roles.

Prior to her career in Finance, Charmaine worked across the ceramic and glass art industries, and still maintains her creative endeavours by actively nurturing her two artists-in-the-making – her children Hugo and Xanthe!

Julie Ikin

Business Support Officer

Having previously worked in banking for eight years, Julie joined the Searle Financial Services team in May 2018. She holds a Bachelor of Business through the University of Southern Queensland.

Julie gathers all the information for applications, reviews existing loan accounts and liaises with lenders – she is often found quietly working away in the background. Working in the mortgage broking industry offers Julie an opportunity to work across a vast variety of banks and financial institutions which brings competition to the finance industry, ultimately offering the best options for our clients.

When away from the office, you can find Julie relaxing with her two children, drinking coffee, lounging by the pool or cooking a mean barbeque!

Bec Faulks

Senior Mortgage Advisor

Bec has been a part of Searle Financial since 2019 and immersed in the mortgage broking industry since 2002. As a nominee for industry awards and a second-generation mortgage broker, she takes pride in her role within an industry that continuously adapts to meet modern financial demands.

Bec thrives on challenges and prioritizes understanding her clients’ needs and goals, offering tailored solutions that are easy to comprehend. Her services extend beyond initial transactions, providing ongoing reviews and support throughout the life of their loan, catering to their evolving financial journeys.

Outside of work, Bec and her husband are raising their two daughters in our picturesque regional city. During her leisure time, she indulges in her passion for hiking and embarking on new adventures.

Suellen Heyman

Mortgage & Equipment Finance Advisor

Having commenced her career in finance in 1983, Suellen has worked in various roles across the financial industry, ranging from administration, collections, marketing and lending. Her many years within the industry brings an invaluable wealth of experience and understanding to our team. 

Having commenced with Searle Financial Services in 2018 as a mortgage advisor, Suellen is highly valued, working with our clients from the initial meeting, throughout the process of establishing a lending product and throughout the term of the loan. She has completed her Cert IV in finance and mortgage broking management and is a Commissioner for Declarations.

Suellen is often found out-and-about in our beautiful city of Toowoomba walking her two dogs, or relaxing at one of the many coffee spots around our town!

Andrew Searle

Managing Director

The founding member of Searle Financial Services, Andrew Searle first opened the doors of our organisation in 2004, after years of travel and work across the financial industry in both Australia and the UK.

Andrew holds a Master of Commerce with the University of Queensland and a Bachelor’s degree from Griffith University.  In addition, he holds a Diploma in Financial Services, is a full member of the Mortgage Finance Association of Australia and has the distinction of being Australia’s first finance broker to become licenced with ASIC. Just to round things out, Andrew is also a Justice of the Peace.

By far his proudest achievements are his son Hugo, and daughter Xanthe. When Andrew is not in the office, you can find Andrew pursuing his hobbies of mountain bike riding and trying to play golf. 

Andrew’s Australian Credit Licence Number (ACL) is 364362.